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Recommended resources to begin your learning journey
OpenAI Academy
Free expert-led courses from OpenAI covering ChatGPT, prompt techniques, and real-world AI applications
Claude 101
Comprehensive introduction to Claude AI from Anthropic's training platform
Introduction to Artificial Intelligence (TAFE NSW)
Comprehensive 2.5-hour introduction to AI fundamentals for Australian businesses
Elements of AI
Comprehensive 30-hour introduction to AI, covering philosophy to neural networks
AI for Everyone
Andrew Ng's acclaimed non-technical AI course — covers fundamentals, building AI projects, and AI strategy for your organisation. Free to audit.
Google AI Essentials
Comprehensive introduction to AI fundamentals from Google
What is AI? Video Series
Plain-English AI education videos for non-technical audiences from UTS
AI Readiness Guide for SMEs
National AI Centre's comprehensive guide to preparing your small business for AI adoption
NAIC -- AI Adoption Tracker (Interactive)
Monthly data on how Australian SMEs are adopting AI, by industry and region
NAIC -- Guidance for AI Adoption: Foundations
Practical guidance from NAIC for Australian businesses to adopt AI responsibly
OpenAI Academy
Free expert-led courses from OpenAI covering ChatGPT, prompt techniques, and real-world AI applications
How Small Businesses Can Use AI
Introductory video on how small businesses can use AI tools like ChatGPT
How I Use ChatGPT in My Small Business
Real-world walkthrough of using ChatGPT for admin and daily tasks
Ways to Use ChatGPT for Small Businesses
Marketing, admin, and customer support use cases for ChatGPT
Jeff Su — AI Productivity Tips (YouTube)
Practical AI workflow tutorials for professionals — prompt techniques, ChatGPT and Copilot tips for everyday work
Get Started with Microsoft 365 Copilot
Online learning path covering basics of Copilot for business users
Copilot Success Kit for Small and Medium Business
Resources, templates and guidance for SMEs adopting Copilot
Optimize Business Processes with Microsoft 365 Copilot
Training on using Copilot for documents, presentations, data analysis
Introduction to Artificial Intelligence (TAFE NSW)
Comprehensive 2.5-hour introduction to AI fundamentals for Australian businesses
Elements of AI
Comprehensive 30-hour introduction to AI, covering philosophy to neural networks
AI for Everyone
Andrew Ng's acclaimed non-technical AI course — covers fundamentals, building AI projects, and AI strategy for your organisation. Free to audit.
Microsoft AI Learning Hub
Free AI learning paths from Microsoft for business users, IT professionals and leaders — covers Copilot, generative AI fundamentals, and responsible AI